Privacy Policy
At BROHN SMITH, we are committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you visit or make a purchase from our site.
The Information We Collect
When you visit our site, we automatically collect certain information about your device, such as your IP address, browser type, and time zone. We also track the pages you view, which websites or search terms referred you to our site, and how you interact with it. We call this Device Information.
When you make a purchase, we collect your name, billing and shipping addresses, payment information, email address, and phone number. We refer to this as Order Information.
When you send us an enquiry, request an appointment or join our list, we collect the details you provide, such as your name, email address and phone number. We refer to this as Contact Information.
How We Use Your Information
- Order Information is used to process and fulfill your orders, including processing payments, arranging for shipping, and sending you order confirmations. We also use it to communicate with you and to screen for potential fraud.
- Device Information is used to help us screen for potential risk and fraud and to improve our site by generating analytics about how our customers browse and interact with it.
- Contact Information is used to reply to you and, where you have asked to hear from us, to send you news about new pieces and private viewings. You can unsubscribe from these emails at any time.
Sharing Your Information
We share your personal information with third parties to help us run our business and provide our services. For example, we use Shopify to power our online store and to understand how our customers use the site, Klaviyo to send our emails, and Meta to measure our advertising. We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Targeted Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications we believe may interest you. You can opt out of this by visiting these links:
You can also opt out of many of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask for it to be corrected, updated, or deleted. To exercise this right, please contact us.
Data Retention
We will keep your Order Information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@brohnsmith.com.